As a quality conscious company Calder is keen to ensure that we maintain a service that is second to none in our dealings with you. To enable us to achieve this goal, please could you take the time to answer the questions below. Your co-operation is very much appreciated.

Name
Company
Email

On a scale of 1 to 5 (1 meaning ‘Bad’ and 5 meaning ‘Excellent’), how would you rate the following?

Activity	1	2	3	4	5
Enquiry / Order Processing Response
Calder Personnel courtesy and attitude
Technical Support and Information
Provision of Order Status Information
Response to Queries and Requests for Information
With respect to an order placed with Calder
Supply of Goods and Goods Returned
Condition of Goods
Condition of Packaging
Delivery / Receipt Date met
Website
Usability and Navigation
Design
Content
Comments or Suggestions